Terms & Conditions

Welcome to Pretex BD. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.


1. General Information

Pretex BD is an online retail platform that sells various products. Our registered office is located in Bangladesh. By using our website, you agree to comply with these terms and conditions and all applicable laws.


2. Products and Services

We strive to ensure that the information on our website is accurate, including the descriptions, prices, and images of products. However, errors may occur, and we reserve the right to correct any inaccuracies, including product pricing, availability, and other details.


3. Order Placement and Acceptance

By placing an order through our website, you make an offer to purchase products. We reserve the right to accept or reject your order. Orders will only be processed once payment is confirmed. You will receive an order confirmation email once your order is successfully placed.


4. Pricing and Payment

All prices are listed in Bangladeshi Taka (BDT) unless otherwise specified. Prices may change without notice. Payment must be made using the available payment methods on our website. We accept major credit/debit cards, mobile payments, and bank transfers.


5. Shipping and Delivery

We provide shipping services to locations across Bangladesh. Delivery times may vary depending on your location. Once your order has been shipped, you will receive tracking details for monitoring the shipment.

Shipping Charges: Additional shipping charges may apply depending on the delivery area.


6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not satisfied with your product, you may request a return or refund within a specified period from the date of delivery (refer to our Refund Policy for more details).

Returns and refunds are only accepted for unused and unopened products in their original packaging. The customer is responsible for the return shipping costs unless the item is defective or incorrect.


7. Privacy Policy

We value your privacy and are committed to protecting your personal information. For details on how we collect, use, and protect your data, please refer to our Privacy Policy page.


8. Intellectual Property

All content on our website, including but not limited to logos, images, text, and designs, is the property of Pretex BD or its affiliates and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our express permission.


9. Limitation of Liability

To the fullest extent permitted by law, Pretex BD shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our liability is limited to the total purchase price of the product(s) purchased.


10. Modification of Terms

We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the updated date will be reflected at the bottom of the page. Please review these terms periodically.


11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes will be resolved in the appropriate courts of Bangladesh.